The Learners Charter

What you can expect from us

Choices
• We recognise you as an individual with a wide range of talents whatever your background.
• We share responsibility with you in planning what you want to learn.
• We help you to understand the choices open to you and how the choices can help you.
• We will help you to develop all the skills necessary so that you are a successful learner.

Skills and knowledge
• We will support you in working with others to plan what you learn.
• We will teach you well and help you to meet your course requirements and make good progress.
• We aim to help you use the skills you have already developed.
• We will support you to gain confidence in taking on new challenges.
• We will give you support to enable you to achieve your targets and goals.

How and where you learn
• We will provide different teaching and learning approaches and up-to-date resources which meet your personal needs and help you meet the demands of your course.
• Our teaching and support staff will support you in all aspects of your learning.
• The College offers modern, learning environments with up-to-date resources which are designed to help you progress quickly.

Listening to you
• We will ask for your views about your learning in the College along with your views of all the services offered to help us to improve quality
• We will ask you to think about your own learning and help plan your next steps.
• We will provide independent advice, information and guidance to help you plan your future learning.
• We will review your work and provide feedback on how to improve your own standards
• We will recognise and give praise for your achievements.
• We will make sure that you know that you are valued and listened to
 
Key Skills
All 16 -18 year old full time students are entitled to attend Key Skills classes.  The actual Key Skills and levels covered will depend on the course to be studied.
Key Skills are:
· Skills that are commonly needed for success in a range of activities in education, training, work and life in general
· The ability to select and use appropriate techniques and skills in order to carry out tasks effectively in work contexts and life in general
There are six national Key Skills approved by QCA, available at levels 1, 2, 3 and 4.
The main Key Skills are Application of Number, ICT and Communication. You have to produce a portfolio of work and take a short test.  You may not have to do the test, it depends whether you have on certain qualifications. 
The Wider Key Skills units (Working with Others, Improving own learning and performance and Problem Solving are assessed by set questions and a portfolio of evidence. There are no tests.)